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Technology-enabled innovation: pathways to success

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Technology-enabled innovation pathways to success - New Frontiers

Any new technologies can face a certain degree of hype. Gartner, a US-based IT research firm, developed the hype cycle – a graphical representation of the maturity, adoption and application of specific technologies. Such hype cycles can drive both venture capital and media attention towards the great potential, or lack thereof, of new technologies. Attention is also given to ‘experts’ predicting that a given technology is the future, or the contrary.

In actual fact, it takes many years of testing technologies and evaluating them for different use cases before they’re ready for mainstream use. Standards must also be proposed or adopted in real time, before technology can achieve mainstream adoption to enterprise or consumer level.

Driverless cars and a mushroom analogy

Consider the shape of a mushroom. The stalk represents growth of a technology for two to six to ten years, followed by an explosion of adoption of that technology into different use cases. The technology then resonates with users to the extent that customers can’t imagine what life was like before said explosion (i.e. the iPhone is only ten years old, Hailo only five). Basically, we see apprehension first, a growing buzz about a technology and, at the right time, mainstream adoption follows.

An example of this behaviour is evident in the case of…

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