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Source: insidearm.com

• The Innovation Council is focused on facilitating an ongoing dialogue between industry leaders about how technology can help businesses adapt to a rapidly changing regulatory and consumer environment

• One of eleven technology providers on the Council’s Leadership Committee, LiveVox will leverage its deep understanding of the unique challenges facing the ARM industry’s largest players, and cloud technology expertise, to help shape the Innovation Council’s strategic focus

SAN FRANCISCO, Calif. — LiveVox Inc., a leading provider of cloud contact center solutions for enterprise operations, announced that part of its executive team is joining insideArm’s (iA) Innovation Council Leadership Committee to help advance the discussion on top challenges faced by the ARM industry’s largest players and how cloud technology is helping to solve them.

On the committee, Dusty Whitesell, Chief Evangelist, LiveVox states, “There is no doubt that the change of pace is leaving many businesses scrambling. Whether it be regulatory or consumer shifts, the ARM industry must be able to evolve–and evolution takes innovation. LiveVox has been at the forefront of this innovation with our cutting-edge cloud solutions spanning TCPA risk mitigation, payment security, multichannel, analytics, and much more. I hope to share our collective insight and learn from other committee members to accelerate the innovation needed to keep the industry’s most complex players at the forefront of change.”

The Innovation Council will help facilitate…

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