The accelerating rate of technological change, combined with shifting customer preferences and an evolving regulatory landscape, have dramatic implications for the ways in which financial services are structured, delivered and consumed. This project, with its long-term, multi-stakeholder perspective on the industry’s trends and uncertainties, will help incumbent players understand the implications of these innovations and craft a strategic response.
Phase 1 of this project aimed to identify key disruptive innovations, build understanding of how they are interlinked and assess their potential impact. More specifically, this phase:
Identified innovations with the potential to transform the delivery of financial services and deepened industry understanding…