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Automatic Insights: How AI and Machine Learning Improve Customer Service

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Source: entrepreneur.com // Author: Brian Hughes

Artificial intelligence is nothing new, but it is becoming increasingly important to integrate into your business. AI is such a useful tool when you are wondering about your customers and their needs, wants, patterns, and desires. It can also help you tweak your current delivery and/or products. This could be the perfect way to kickstart 2018!

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